Privacy Policy
This page describes what personal information we collect, how we use personal information, how personal information is shared, and your privacy rights.
What We Collect
When you sign up for a pool, we collect your name, email address, and birthday. We also know which train you are taking. In order to join a pool, you must provide your credit card information so we can place a hold on your card for a set amount.
We use Stripe to process payments. They securely store your card information. None of your card information is stored on our servers. Learn more about their privacy policy here: Stripe Privacy Policy.
We use Google Analytics to collect information about how our site is being used. This helps us understand how to improve our site. We don't sell ads, so we don't use this information to target ads.
How We Use It
The personal information (name, birthday) is required by Amtrak to verify you are a member of the group booking and are an adult or a child. We use your email to send you confirmation and share your ticket. We take the security of your personal information seriously. We implement industry-standard measures to protect your data, including secure transmission and storage practices. We only collect the necessary information and ensure it is handled securely to prevent unauthorized access.
How We Share It
We do not sell your information to third parties. We have to provide your name and birthday to Amtrak so they include you on the group ticket.
Your Privacy Rights
You have the right to access, correct, and delete your personal information. Just email us at support@trainpooling.com from the address you signed up with.