Terms of Service

These terms explain your rights and responsibilities when using TrainPooling. Please read carefully before joining a pool.

Searching and Joining a Pool


TrainPooling helps you find a group to buy Amtrak tickets with. We do not sell Amtrak tickets directly; rather, we facilitate group ticket purchases on behalf of our users and charge a service fee. We are not afiliated with Amtrak.

The discounts you see are savings you will receive based your pool size. The more people in the pool, the higher the discount.

Leaving a Pool and Refunds


You may leave a pool at any time before the ticket is purchased for the group. Once the timer expires or a pool of eight is formed, we will proceed with purchasing tickets.

Refund Policy: For a group of three or more we do not offer refunds. If you are part of the pool at the time of purchase, you will be charged your share. If you were a part of a pool of less than three, reach out to us for a refund.

Note: We cannot guarantee when a pool will form. If you anticipate not being able to travel, please inform us as soon as possible to avoid being included in a ticket purchase.

Your Assumption of Risk


TrainPooling is not responsible for any changes, delays, or cancellations made by Amtrak. We are also not liable for any injuries or damages that occur during your journey. Our service is limited to helping you find group members and to purchasing tickets on your behalf at a discounted rate.